For orders above INR 499, there will be free shipping, while orders below that will be charged an amount of INR 100. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped between 3-5 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Company is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 5 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be done at registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). Company is in no way responsible for any damage to the order while in transit to the buyer. ​ All Company products are customized/made to order. It might take between 10 to 15 working days to reach the buyer.

Return Policy : ​ This return policy is only applicable if the item was sold on cotprints.com. Items are only eligible for return, refund and replacement if only applicable in the return time period only if the fulfills the following conditions: If the item received is different from what you had ordered. If the item received is damaged or manufacturing defect condition. If the item is different from what is mentioned on the product page. If the item is having missing parts or accessories which was mentioned on the product page. If the return request is raised within 3 Working Days from the date of delivery. Return request after return period will be rejected. If the order placed is prepaid then the refund amount will be transferred to your account. In case of COD order placed, then the refund amount shall be credited to your cotprints.com account. ​ Any item to be returned should be returned in there original unused condition, with all the original accessories, price tag, manuals, parts accessories, original packaging box delivered to you. You will be responsible for any damage incurred to the product during return transit, hence for safety please ensure proper packing of the product before returning. Due to multiple factors colors of the actual product and the product image CGI Images varies. Actual color of the product may vary and hence slight variation in color shaded does not come in return policy. Return of different color Items is only eligible if the color of the item is totally different from the image on the product page. For eg. Item shown was blue and received brown. We hold the rights to reject returns, refund or replace the item depending on your return request and return conditions fulfilled. Any other reason for returns might be rejected or approved depending on conditions fulfilled. If you request for returning the product for any other reasons and if approved return shipping charges will be charged. Cancellation Policy: If you think you have ordered a wrong item, if you request us within 12hrs of the time of purchase. We will not ship the item and we will refund 100% money back. After 12hrs of purchase if you fail to send order cancellation email, you will be not be eligible for the return policy, since the product might have been shipped by the time. When you cancel the order, make sure you submit a proper reason, without proper reason for cancellation, we will not be able to accept it. Stopping your order processing is critical task after we get the order; and hence cancelling any order will affect us & so expect your co-operation in this regard. Refund will be processed from our side in maximum 2 business days as mentioned earlier. Tips to avoid returns : To ensure to order the correct product for your purpose here are few tips for a proper buying techniques: Ensure that the product will actually fulfills your needs & requirements in terms of size and use. Make sure that the product will actually fit your requirements. All the specifications of the products are mentioned on the product by us to ensure that the customer fully understands the product Due to different technology of different screens there will always be slight variation in actual color of the product and displayed color on your device. Factors like different display technology, display size, image capture lighting settings, color-contrast-brightness settings , viewing angle etc. . . make the actual color of the product vary. Hence it is better to select the nearest shade of the product for your use. All our product details contain specifications ad per international standard guidelines, i.e., GSM – Grams per Metre for towels etc…, TC Thread Counts for Fabric standards, CM – centimeter for measurements, KG – Kilograms for weight, etc…. . Note : Please ensure and review the specifications of the product before purchasing. Happy To Help !! - All of our team are dedicated to provide best customer experience to our customers. Feel free to contact us in any of the following methods: Email : cotprints@gmail.com Phone : +91 9310048724 (Mon-Sat, 11 am to 6 pm)

Payment methods accepted are Debit/Credit Cards, UPI, Cash on Delivery.

This privacy policy sets out how Company uses and protects any information that you give when you use this website. Company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement. Company may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with the changes. ​ We may collect the following information: Name, Contact information including email address demographic information such as postcode, preferences, interests & other information relevant to customer surveys and/or offers. ​ We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: Internal record keeping. We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided & via text message on your registered cellular phone number. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax & text message. We may use the information to customize the website according to your interests. ​ Security We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies, a cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us in analyzing data about web page traffic and improve our website in order to tailor it as per customers need. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. ​ Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. ​ Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at cotprints@gmail.com We do not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of yours information held, please write to cot. If you believe that any information we are holding of you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.